Need help?

If you need more information about the Public Guardian's complaints process or what to do if you disagree with a decision made by the Public Guardian call the Public Guardian's Complaint Support Officer.

What if you are unhappy with the appointment of the Public Guardian
If you are unhappy with the appointment of the Public Guardian and want to have the appointment reconsidered, or you would like to help the person under guardianship to do this, you can lodge an appeal to the Administrative and Equal Opportunity Division of NSW Civil and Administrative Tribunal or to the Supreme Court. There are some costs associated with both of these avenues of appeal. If you appeal to the Administrative and Equal Opportunity Division of NCAT, the appeal must be made within 28 days after you receive the reasons for the decision from the Guardianship Division of NCAT.

For more information you can contact the AEOD on 02 9223 4677 or go to their website or  LawAccess NSW on 1300 888 529.

You can also ask the Guardianship Division of NCAT to review a guardianship order at any time during the course of the order.