Need help?

 

If you need more information about the Public Guardian's complaints process or what to do if you disagree with a decision made by the Public Guardian call the Public Guardian's Complaint Support Officer.


What if you are unhappy with the appointment of the Public Guardian
If you are unhappy with the appointment of the Public Guardian and want to have the appointment reconsidered, or you would like to help the person under guardianship to do this, you can lodge an appeal to the Administrative and Equal Opportunity Division of NSW Civil and Administrative Tribunal or to the Supreme Court. There are some costs associated with both of these avenues of appeal. If you appeal to the Administrative and Equal Opportunity Division of NCAT, the appeal must be made within 28 days after you receive the reasons for the decision from the Guardianship Division of NCAT.

For more information you can contact the AEOD on 02 9223 4677 or go to their website or  LawAccess NSW on 1300 888 529.

You can also ask the Guardianship Division of NCAT to review a guardianship order at any time during the course of the order.

















 

information 

Contact Us

Phone 02 8688 6070
NSW STD callers 1800 451 510
Fax 02 8688 9797
Email informationsupport@opg.nsw.gov.au

Post
Public Guardian
Locked Bag 5116
Parramatta NSW 2124

Is English your second language?

You can contact the Public Guardian through the Translating and Interpreting Service (TIS) on 131 450.

TIS will organise for an interpreter in your language to be on the phone when you contact us. It is a free and confidential service.